FAQs

How can I can get support for an order I've placed?

Please use our contact form to get in touch with us.

Where can I find products made exclusively by Greyhound Outfitters?

You can find our exclusive collection here. Our catalog also includes products that we stock from vetted brands and that we curate from Amazon.

Why do some products take me to Amazon to order them?

We sell a mixture of products that we stock ourselves and others we curate from Amazon. The reason we include products from Amazon is because they are still great products that we have vetted, but selling them ourselves would not be economical for us, nor any cheaper for you.

Rather than hide those products from you, we include them in our catalog for convenience and point you to Amazon where you can buy them. If there are multiple options (for example different sizes), we will link through to the size that is compatible with greyhounds. Do note that we make a small commission if you end up purchasing through Amazon.

Products sold through Amazon are clearly marked throughout our catalog.

 

What is your return policy?

You can find our return policy here.

What is your shipping policy?

You can find our shipping policy here.

Do you offer a discount to greyhound adoption groups?

Yes, you can find details here.